Know What’s Below Before You Dig
One free call before you dig protects your home, your neighbors, and the fiber line running right below your yard.
Or call 811. It’s completely free and required by law.
3 Simple Steps to Dig Safely in Fort Collins
1
Contact 811
Have your project address, dig location, property access details, and digging type ready. Then submit your request at colorado811.org or call 811. It’s free.
2
Wait 3 Business Days
Locators will mark your lines within 3 business days. Look for color-coded flags or paint on your property and a Positive Response status on your online ticket.
3
Respect the Marks
Keep flags and paint lines visible for the full duration of your project. Those marks are what stand between your shovel and the lines running below.
Safe Digging Tips for Fort Collins Residents
Even with marks in place, a few things can catch homeowners off guard.
Respect the Tolerance Zone
Always hand-dig within 18 inches of any utility mark in every direction. If you are in the tolerance zone, put down the mechanical equipment and pick up a hand tool.
Check Your Depth
Do not assume a line is deep enough to dig over safely. Utilities shift over time and depth is only noted on your marks if the locator has it on file. When in doubt, dig by hand.
Dig With Care
Your fiber runs along your front property line just 9 to 12 inches below the surface. That is shallower than most homeowners expect. Treat it like any other marked line and dig with care around it.
I Hit My Fiber Line, Now What?
Our Technical Support team is ready to assist 24/7 and ensure you get your service restored. You can reach them at 970-207-7873 or by submitting a ticket.