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About Fort Collins Connexion
Connecting Fort Collins to What Matters Most
Fort Collins Connexion is a municipal broadband utility that was created by and for the community, and its sole purpose is to improve life and business in Fort Collins through better, more affordable internet. Connexion offers the fastest internet speeds available with symmetrical multi-gig service, unmatched reliability, all at an affordable price and with no long-term contracts.
Additionally, Connexion offers competitive phone and TV services. This investment in building out a 100% fiber network ensures that Fort Collins is future-proofed. Today, Connexion fiber reaches more than 75% of Fort Collins addresses, with expansion ongoing. Fort Collins Connexion is community-owned fiber internet.
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The Connexion Advantage
Built for the Community, By the Community
Connexion is a unique and better broadband service, owned and operated by the City of Fort Collins. We're here to help bridge the digital divide and ensure everyone in the community is connected to what matters most.
Unmatched Reliability
Fort Collins Connexion provides unmatched reliability, with symmetrical service that is every bit as fast for upload speeds as download speeds. Our high-speed, fiber network offers Fort Collins an internet service to meet your needs for today and tomorrow.
A Platform for Growth
Aligning with a community’s needs means providing a platform for growth and innovation. Connexion’s speed and reliability unlocks the potential for businesses to grow, attracting more businesses to the community and creating more jobs for community members.
Customer-First Policies
No data caps, overage fees, or long-term contracts. As the internet and connectivity permeates more and more of our daily lives, internet service shouldn’t come with an extra fee for use. Your data and history are 100% private with Connexion and will never be sold to third parties.
Consistent Value
Connexion does not offer bait-and-switch, promotional pricing. Our consistently competitive pricing is in place to help our City innovate and thrive, and your investment in Connexion is an investment in the future of the community.
Better, Local Service
Our customer service and technical support teams are based right here in Fort Collins. When you’re working with us, you’re working with a neighbor!
Connexion History and Background
Frequently Asked Questions
What is Fort Collins Connexion?
Fort Collins Connexion is your community-owned fiber broadband provider that brings high-speed internet, TV, and telephone services to the residents and businesses of Fort Collins.
Why choose Fort Collins Connexion?
- Symmetrical Speeds: Connexion delivers both upload and download speeds of up to 10 Gbps, which is faster than most traditional providers. This ensures smoother video calls, uploads, and online gaming.
- Affordable Pricing with No Residential Contracts: Connexion provides straightforward pricing without hidden fees or promotional gimmicks. You won’t be locked into long-term contracts, and your rate won’t suddenly increase after a promotional period ends.
- Locally Owned and Operated: Unlike large, for-profit telecom companies, Fort Collins Connexion is community-owned. Any revenue generated is reinvested back into the community to improve services, infrastructure, and keep rates competitive.
- Reliable and Consistent Service: As a fiber-optic network, Connexion offers greater reliability with fewer disruptions. You get consistent speeds no matter the time of day, avoiding slowdowns during peak hours.
- Excellent Customer Support: With local, responsive customer service, issues are resolved quickly and with care. The focus is on community members, not just customers.
- Supports Community Growth: By choosing Connexion, you’re supporting a network that’s invested in the future of Fort Collins and helping to close the digital divide for residents and businesses alike.
How can I sign up for service?
Click here to sign up or call 970-212-2900
Why is fiber internet better?
Fiber is the next evolution of technology in broadband services. Compared to traditional copper coaxal infrastructure, it is more cost-effective, eco-friendly, provides virtually unlimited bandwidth and is more reliable, requiring less maintenance once it is installed.
Will this affect my taxes or electric rates?
No. Only Connexion subscribers will be billed/pay for the service. Fort Collins Connexion network is funded by bonds which will be paid back using subscriber fees.
Does Fort Collins Connexion have a data cap?
Fort Collins Connexion provides unlimited data, which gives you the freedom to stream, game, chat, and download without limitations.
Are there long-term contracts?
How does Connexion compare to other internet providers in Fort Collins?
Connexion offers symmetrical fiber speeds up to 10 Gbps — meaning uploads are just as fast as downloads. Cable providers typically offer upload speeds well below their download speeds, and other fiber providers in the market generally top out at lower speeds than Connexion. Wireless home internet services can vary in speed depending on network congestion and distance from a cell tower. Connexion is also community-owned, with profits reinvested in Fort Collins rather than paid out to national shareholders.