Local Support You Can Count On

Fort Collins Connexion is committed to providing exceptional, local customer support from a team that knows our community and values your experience.

What to Expect When You Contact Connexion Support

Fast, Friendly Assistance

Our local team is ready to help with quick response times and personalized support.

Real People, Real Solutions

No call centers—just knowledgeable Fort Collins-based experts who care.

Comprehensive Troubleshooting

Whether it’s a connectivity issue or an account question, we’ll work with you to find a solution.

Flexible Contact Options

Reach us by phone, email, or our online support form—whichever works best for you.

Contact Us Today for Support

Customer Service

Hours:
Mon, Tues, Thurs, Fri: 8 a.m. – 5 p.m.
Wed: 9 a.m. – 5 p.m.
Sat: Closed
Sun: Closed

Phone: 970-212-2900
Email: customercare@fcconnexion.com

 

Technical Support

Hours:
24 hours/day – 7 days/week

Phone: 970-207-7873
Email: support@fcconnexion.com

Construction Support

Phone: 970-207-7873
Email: support@fcconnexion.com

Resources & General Support

The Construction & Installation Process

Connexion Construction Information

Connexion construction is underway in neighborhoods across the City. Learn more about Connexion construction and how you can support the process.

man with older woman

What to Know About Installation

When you sign up for Connexion service, you will also schedule your installation, a two-part process. Learn everything you need to know about preparing for your installation here.

Downloading the Connexion App for Connexion TV

Amazon Devices
Android Devices
Apple Devices

Connexion History and Background

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