Local Support You Can Count On
Fort Collins Connexion is committed to providing exceptional, local customer support from a team that knows our community and values your experience.
Get Help with the Most Common Questions
Need a quick answer or looking to fix something fast? Start with these top support topics, our most visited resources for current and future Connexion customers.
Troubleshoot Your Service
Find troubleshooting guides for your internet, TV, and phone services.
FAQs
Browse FAQs about account information, service, setup, and more.
Reviews
Hear what your Fort Collins neighbors are saying about Connexion.
Refer a Friend
Share the love! Get rewards when your friends sign up for Connexion.
Switch Providers
Thinking of leaving your current provider? See how easy it is to switch to Connexion.
Connexion News & Resources
Fort Collins Connexion Earns Spot on PCMag’s Best Internet Service Providers List for 2024
Fort Collins Connexion: One of the Top 10 Most Affordable Internet Providers in the U.S.
Watch The Rocky Mountain Showdown With Fort Collins Connexion TV
Fort Collins Connexion Celebrates Milestone of Serving 20,000 Customers
Fort Collins Connexion Aims to Bridge the Digital Divide with Digital Inclusion Program as National Program Concludes
Larimer County secures $14 million grant to revolutionize broadband infrastructure
Contact Us Today for Support
Customer Service
Hours:
Mon, Tues, Thurs, Fri: 8 a.m. – 5 p.m.
Wed: 9 a.m. – 5 p.m.
Sat: Closed
Sun: Closed
Phone: 970-212-2900
Email: customercare@fcconnexion.com
You can contact support with your questions or to sign up for service over the phone!
Technical Support
Hours:
24 hours/day – 7 days/week
Phone: 970-207-7873
Email: support@fcconnexion.com
Construction Support
Phone: 970-207-7873
Email: support@fcconnexion.com
English 
Spanish 
Italian 
German 
French 
Arabic