Local Support You Can Count On
Fort Collins Connexion is committed to providing exceptional, local customer support from a team that knows our community and values your experience.
What to Expect When You Contact Connexion Support
Fast, Friendly Assistance
Our local team is ready to help with quick response times and personalized support.
Real People, Real Solutions
Comprehensive Troubleshooting
Whether it’s a connectivity issue or an account question, we’ll work with you to find a solution.
Flexible Contact Options
Reach us by phone, email, or our online support form—whichever works best for you.
Contact Us Today for Support
Customer Service
Hours:
Mon, Tues, Thurs, Fri: 8 a.m. – 5 p.m.
Wed: 9 a.m. – 5 p.m.
Sat: Closed
Sun: Closed
Phone: 970-212-2900
Email: customercare@fcconnexion.com
Technical Support
Hours:
24 hours/day – 7 days/week
Phone: 970-207-7873
Email: support@fcconnexion.com
Construction Support
Phone: 970-207-7873
Email: support@fcconnexion.com
Resources & General Support
The Construction & Installation Process
Connexion Construction Information
Connexion construction is underway in neighborhoods across the City. Learn more about Connexion construction and how you can support the process.
What to Know About Installation
When you sign up for Connexion service, you will also schedule your installation, a two-part process. Learn everything you need to know about preparing for your installation here.