Local Support You Can Count On
Fort Collins Connexion is committed to providing exceptional, local customer support from a team that knows our community and values your experience.
Get Help with the Most Common Questions
Need a quick answer or looking to fix something fast? Start with these top support topics, our most visited resources for current and future Connexion customers.
Troubleshoot Internet
Fix common issues like slow speeds or dropped connections.
FAQs
Browse FAQs about account information, service, setup, and more.
Reviews
Hear what your Fort Collins neighbors are saying about Connexion.
Refer a Friend
Share the love! Get rewards when your friends sign up for Connexion.
Switch Providers
Thinking of leaving your current provider? See how easy it is to switch to Connexion.
Connexion News & Resources
Connexion Pushes Innovation with Release of New Products for Businesses
Connexion Named Best Internet in Fort Collins by CNET—Again!
Fort Collins Connexion Powers City’s 2024 Digital Inclusion Trailblazer Recognition
Fort Collins Connexion Keeps Internet Affordable as National Prices Soar
Fort Collins Connexion Earns Spot on PCMag’s Best Internet Service Providers List for 2024
Fort Collins Connexion: One of the Top 10 Most Affordable Internet Providers in the U.S.
Contact Us Today for Support
Customer Service
Hours:
Mon, Tues, Thurs, Fri: 8 a.m. – 5 p.m.
Wed: 9 a.m. – 5 p.m.
Sat: Closed
Sun: Closed
Phone: 970-212-2900
Email: customercare@fcconnexion.com
You can contact support with your questions or to sign up for service over the phone!
Technical Support
Hours:
24 hours/day – 7 days/week
Phone: 970-207-7873
Email: support@fcconnexion.com
Construction Support
Phone: 970-207-7873
Email: support@fcconnexion.com