Local Support You Can Count On
Fort Collins Connexion is committed to providing exceptional, local customer support from a team that knows our community and values your experience.
Get Help with the Most Common Questions
Need a quick answer or looking to fix something fast? Start with these top support topics, our most visited resources for current and future Connexion customers.
Troubleshoot Your Service
Find troubleshooting guides for your internet, TV, and phone services.
FAQs
Browse FAQs about account information, service, setup, and more.
Reviews
Hear what your Fort Collins neighbors are saying about Connexion.
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Switch Providers
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Connexion News & Resources
Fort Collins Connexion Creating Digital Equity – Named 4th Fastest Internet Service Provider in the Nation
Fort Collins Connexion Wins Coloradoan’s Best Internet in Fort Collins
Your Next Streaming Service: Fort Collins Connexion TV Everywhere
GovTech: Fort Collins Gets City-Owned Broadband Network Off the Ground
Muni Networks: Fort Collins’ Connexion Continues to Expand and Adds Construction Projections for Residents
Multichannel News: More Muni, More Money
Contact Us Today for Support
Customer Service
Hours:
Mon, Tues, Thurs, Fri: 8 a.m. – 5 p.m.
Wed: 9 a.m. – 5 p.m.
Sat: Closed
Sun: Closed
Phone: 970-212-2900
Email: customercare@fcconnexion.com
You can contact support with your questions or to sign up for service over the phone!
Technical Support
Hours:
24 hours/day – 7 days/week
Phone: 970-207-7873
Email: support@fcconnexion.com
Construction Support
Phone: 970-207-7873
Email: support@fcconnexion.com
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